Nexus Director release 9.3
managed server and application hosting managed server and application hosting
included
  included included included
100% Network Uptime Guarantee* included included included
Operating System Updates included included included
Application Updates not included included included
Server Monitoring included included included
Hardware Monitoring included included included
Application Monitoring not included included included
Technical Support (Email) included included included
Phone Support (Mon~Fri 8~5PM CST) not included included included
Phone Support (24x7x365) not included not included included
Firewall Services not included included included
Antivirus Updates included included included
Security Audits not included included included
DDoS Protection and Mitigation included included included
Intrusion Detection not included not included included
DNS Hosting Service not included included included
Load Balancing not included (layer5) (full layer7)
Database Administration not included not included included
Performance Tuning not included not included included
Migration Support not included not included included
Software installation and configuration not included not included included
User Management not included not included included
Programming Consultation not included not included included
Backups and Restoration not included included included
Disaster Recovery not included not included included

*See our Hosting Agreement

Managed Setup Process

Design and Install Manage and Maintainance Monitoring and Service Level Agreement

Our needs assessment aka needs interview, is a systematic method of gathering the information required to offer you a solution which matches the needs of your business to your budget. To get started with WANSecurity Managed Hosting we to need begin by examining your current and future business goals and align those with your technology needs. The result is a superior level of service and a solution which provides exactly what you need. No additional products or services will ever be recommended or pushed on you.

Based on your business goals, together we will design a comprehensive Managed Hosting specification that covers your present needs, and leaves a pathway for future growth. Whether we're designing Open Source, Microsoft, Sun, IBM, Novel, or HP solutions, our IT experts will create a stable architecture that conforms to ITIL best practices and works for you. Finally, we'll develop a comprehensive plan for maintenance, patches and updates, and work closely with your team to extend the IT capabilities of your business.

We work around the clock so you don't have to. Based on ITIL best practice methods and techniques WANSecurity will manage and maintain your systems. From the hardware to the security, you can be sure that we have got it covered. At WANSecurity we believe that the network is a companies most valuable asset. We also have CISSP, and MSCE certified staff on-board to help with governmental, and other regulatory compliances, while keeping your systems secure, bug-free, and performing the best they can.

All WANSecurity Managed Hosting customer have access to our flag-ship network and system monitoring software Nexus Director. Nexus Director is a web-based monitoring solution which aggregates network monitoring tasks and presents data in a simple and comprehensive form. Rich reporting tracks problems and finds issues, effectively pinpointing the causes of failure. Nexus Director enables us to pinpoint the root cause of problems and fix them, rather than wasting resources tracking them down. Using Nexus Director, our customers can see in graphical format their resource utilization and trend information. This helps us, help you, plan for the future.

Datacenter Locations

  • The Shanghai data-center is not scheduled to be operational until late 2009.
  • We have replaced Time Warner with Cogent whereas Cogent has better peering, less latency, lower packetloss and less down-time over the last 36 months.

wansecurity data-center locations

Apply

To apply for WANSecurity Managed Hosting or other datacenter products or services not listed here please call our sales department, or use our online contact form.